Returns & Exchanges
At MTK, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return policy for all unworn items with original tags attached. If your new style isn't the perfect fit, our streamlined process makes returning or exchanging your items quick and effortless.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging and securely attach the prepaid shipping label provided via our portal.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup at your convenience.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing